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LloydsTSB group also has interests in Factoring under the name LloydsTSB Commercial Finance, Factoring provides an invoice financing service for businesses. This service creates sales leads via the LloydsTSB bank managers but un-like the banking side of the business is not regulated by the FSA. Currently they do not stipulate this in their contracts, causing confusion to customers. They seem to have a lot of dissatisfied customers ( see link ) blogs attesting to this, these blogs appear to be manipulated by staff or freelancers to benefit the rating while keeping their own comments to the bottom of the list. No comment has been forthcoming so far as to the ethics relating to this listing http://www.bview.co.uk/listing/2176008/Lloyds-TSB-Commercial-Finance-in-TW9 They have stated that they not see the commercial benefit in complying with W2C guidelines they comment "I would have to say that CashConnect probably does not comply with current W3C and Accessibility guidelines. Delivering a website to comply in these areas can be a time consuming and potentially costly exercise and historically has not been something that has been defined as a priority." Following the acquisition of HBOS in 2008, the parent Lloyds TSB Group was renamed Lloyds Banking Group. In 2009, following the liquidity crisis, HM Government took a 43.4% stake in Lloyds Banking Group and it was subsequently announced that a standalone retail banking business of 600 branches, including the TSB brand, would be divested by the Group to comply with European Union state aid requirements. As a consequence, Lloyds TSB Bank will be rebranded as Lloyds Bank by the end of 2013. |
