NICE Systems Ltd. ( ), together with its subsidiaries, provides solutions that enable enterprises and security organizations to extract insight from interactions, transactions and surveillance.
It offers a suite of business solutions to capture, analyze, and impact customer interactions over various channels, including audio, email, chat, social media, and text messaging.
The company also provides securities trading and broker sales practices compliance applications to identify high-risk activities by monitoring and correlating various data elements comprising transactions, accounts, trader information, interactions and market activities; fraud prevention solutions for the identification of financial crimes, such as employee fraud or rogue trading, online and call center fraud, payment fraud, and ATM fraud; AML solutions to detect suspicious money transfer activities and money laundering related issues with new accounts; and enterprise wide case management and investigation applications that are used to aggregate, analyze, and investigate risk related cases in the organization.
Further, it offers various security solutions, such as voice platforms and applications; digital video platforms and applications; and lawful interception products, as well as provides professional, consultancy, and legacy services.
The company serves various industries, such as financial services, telecommunications, healthcare, outsourcers, retail, media, travel, service providers, and utilities.
NICE Systems offers its products through a network of distributors, system integrators, and strategic partners, as well as directly to end-users in North America, Europe, the Middle East and Africa, and the Asia Pacific.
The company’s shares are traded on NASDAQ as well as on the Tel Aviv Stock Exchange; where it is part of the TA-25 Index.
On July 28, 2009, Ze'ev Bregman was appointed as CEO, replacing Haim Shani; who stepped down to become the General Manager of the Ministry of Finance of the State of Israel. As of September 30, 2010 the company has more than 2,700 employees worldwide.