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The Cyprus Telecommunications Authority (Cyta), a semi-governmental organisation incorporated by law, is the leading provider of Integrated Electronic Communications in Cyprus. Originally established as Cyprus Inland Telecommunications Authority (C.I.T.A.) in 1955, it was renamed Cyta in 1961 after taking control of external communications from Cable and Wireless Ltd. It is the dominant provider of fixed line telecommunications, mobile telecommunications and Ιnternet access in Cyprus. Cyta has provided mobile telephony service since 1988, which currently operates under the name Cytamobile-Vodafone, following a Network Partnership Agreement with Vodafone in 2004. It provides Internet access since 1995 under the Cytanet brand and it now offers its customers a range of broadband services DSL Access. Branded as miVision then, Cyta entered in 2004 the digital and interactive television market. The service has been renamed Cytavision. Nowadays, Cyta provides a broad range of services and facilities which aim to satisfy the ever-increasing needs of its customers for voice and data applications in both fixed and mobile telephony. Particular emphasis is placed on the provision of value added services, such as content/multimedia via the Internet which, according to industry projections, will be the dominant business activity of the next decade. Cyta is aiming to further expand its operations in international telecommunications markets offering the same reliable service its national customers enjoy. Building on its role as a telecommunications hub in the South-Eastern Mediterranean, Cyta expanded its operations in the Greek market, offering broadband Internet and fixed telephony services in specific areas of Greece, with plans for further expansion in the future. It also operates in the British market, under the brand Cyta UK, offering tailored network solutions to customers based on the IP-MPLS platform. Central and Eastern Europe are markets that have also been targeted. In recent years and following Cyprus’ accession to the European Union in 2004, Cyta faced a number of challenges with regards to the legal implications and regulations of operating within the European Bloc, the fierce competition this brings as well as the ever changing developments in telecommunications. Cyta has responded successfully to these challenges by repositioning itself as the leading Integrated Electronic Communications provider. The development of broadband and triple play services is now the spearhead of Cyta’s strategy. Cyta is the first organisation in Cyprus that has become a member of the European Foundation for Quality Management (EFQM). In 2007 the foundation officially declared that Cyta be Recognised for Excellence and placed it in the highest ranking at five stars. (Cyta website) |
