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Royal Mail

Royal Mail
Company nameRoyal Mail Holdings plc
Company typeState-Owned Limited company
Slogan"With us it's personal" "Best and most trusted"
IndustryPostal service
Founded1516
HeadquartersLondon
Area servedUK / Worldwide
Key peopleDonald Brydon, Chairman
Moya Greene, CEO
ServicesPostal/Parcel delivery/Collecting
Net income£330,000,000
Owner(s)HM Government
Employees176000
DivisionsRoyal Mail
Parcelforce Worldwide
SubsidiaryPost Office Ltd
General Logistics Systems

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Royal Mail is the government-owned postal service in the United Kingdom. Royal Mail Holdings plc owns Royal Mail Group Limited, which in turn operates the brands Royal Mail (UK letters) and Parcelforce Worldwide (UK parcels). Post Office Ltd, which provides counter services, and General Logistics Systems are wholly owned subsidiaries.

Royal Mail Holdings is a public limited company in which the Secretary of State for Business, Innovation and Skills owns 50,004 ordinary shares plus 1 special share, and the Treasury Solicitor holds 1 ordinary share.

Historically, the General Post Office was a government department which included the Royal Mail delivery business, represented in government by the Postmaster General, a Cabinet-level post. It became a statutory corporation known as the Post Office in 1969. Most of the duties were passed to Consignia plc, a public limited company wholly owned by the UK government, in November 2001 and the old Post Office was dissolved in 2007. Consignia changed to Consignia Holdings plc, then Royal Mail Holdings plc, the current name.

Royal Mail was not privatised in the 1980s or 1990s, and currently remains a state-owned company. However this is set to change with the passing of the Postal Services Act 2011, which allows the government to privatise up to 90% of Royal Mail, with 10% being held by Royal Mail employees. Post Office Ltd will be separated from Royal Mail Group and will remain in public ownership or be mutualised.

Royal Mail is responsible for universal mail collection and delivery in the UK. Letters are deposited in a pillar or wall box, taken to a post office, or collected in bulk from businesses. Deliveries are made at least once every day except Sundays and Bank Holidays at uniform charges for all destinations within the UK. First Class deliveries are generally made the next business day throughout the UK.

Royal Mail delivered 84 million items every working day and had a network of 14,376 post offices with a revenue of £9.056 billion, and profits before tax were £312 million in 2006. Since that time, profits have dropped year on year � £233 million in 2006-7 falling to a £10 million trading deficit in 2007. In 2008, the BBC reported that Royal Mail's trading position had worsened to an annual loss of £279 million/yr in financial 2007. For the financial year 2008-9 Royal Mail had an operating profit of £321m, with all four group businesses in a full year profit for the first time in two decades.

In Wales, the service carries the Welsh name Post Brenhinol, as well as the English name. Both names are normally used on vans, postboxes etc. It is also compulsory for all Post Offices in Wales to have the name Swyddfa'r Post on display outside. In parts of the highlands and islands of Scotland, post office branches also display the name Oifis a' Phuist, which means post office in Scots Gaelic.


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