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FedEx Office

FedEx Office
Company nameFedEx Office Print & Ship Services, Inc.
Company typeSubsidiary
IndustryOffice services
Founded1970
HeadquartersDallas, Texas
Key peopleBrian Philips, CEO
ProductsPhotocopying, printing, shipping
Employees19,000 (2006)
ParentFedEx Corporation

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FedEx Office (FedEx Office Print & Ship Services, Inc., formerly FedEx Kinko's, and earlier simply Kinko's) is a chain of stores that provide a retail outlet for FedEx Express and FedEx Ground (including Home Delivery) shipping, as well as printing, copying, and binding services. Unlike its main competitor, The UPS Store, all FedEx Office stores are corporate-owned.

Besides traditional full-service copy and print shop services, all stores also provide a number of self-service features: color and monochrome photocopiers, fax machines, digital photo printer kiosks, and several desktop computer rentals, of which one always has an image scanner and some design software (mainly Adobe Systems applications) installed. The computers available for rental are connected to at least one color and one monochrome laser printer (some newer stores have only a color printer but charge less for monochrome prints). The stores also offer a selection of office supplies and business books for retail purchase.

The company's primary clientele consists of small business and home office clients. There are more than 1800 centers in Asia, Europe, and North America. With over $2 billion in revenues, the company is the 7th largest printing company in North America.

The company was founded as Kinko's in 1970 by Paul Orfalea, whose nickname was "Kinko" because of his kinky (curly) hair. Its first copy shop--which Orfalea legendarily opened with a single sidewalk copy machine--was in the college community of Isla Vista next to the campus of the University of California, Santa Barbara. He left the company in 2000, following a dispute with the investment firm Clayton, Dubilier & Rice, to which he had sold a large stake in the company three years earlier.

As Orfalea later disclosed in his autobiography, it took an enormous amount of work by a small army of lawyers at Gibson, Dunn & Crutcher to disentangle him from Kinko's. The problem was that rather than adopt the traditional franchising model (by which the promoter creates a corporation that sells franchises), he had built the company as a series of loosely connected personal partnerships between each store owner and himself. By 1997, there were over 127 Kinko's partnerships in existence. All of them had to be carefully dismantled and rolled into a single S corporation in order to convert the company to a more centralized corporate-owned business model. Orfalea and several other key partners decided to go that route because they believed it would make the company more efficient (he was wasting too much time mediating disputes between different factions of Kinko's partnerships), and would enable the oldest partners, including himself, to cash out smoothly and engineer a transition of the company to a new generation of managers. Unfortunately, the new structure also made it easier for CDR to gradually force him out of his own company.

Kinko's corporate headquarters was based in Ventura, California for many years, but in 2002, the company relocated to Galleria Tower in Dallas, Texas.

In February 2004 Kinko's was bought by FedEx for $2.4 billion and then became known as FedEx Kinko's Office and Print Centers. Currently, Brian Phillips is the President and Chief Executive Officer, following Ken May's departure on March 7, 2008.

Locations of FedEx Office centers currently include Canada, China, Japan, Korea, Kuwait, United Arab Emirates, United Kingdom, and the United States of America. Kinko's formerly operated in Australia, Mexico, and the Netherlands but withdrew from those markets in late 2008 due to low consumer demand for Kinko's services.

FedEx Office's primary competitors in the crowded North American market include The UPS Store, OfficeMax, AlphaGraphics, Staples, Sir Speedy, and VistaPrint.

On June 2, 2008, FedEx announced that they were rebranding FedEx Kinko's as FedEx Office, the retail branch of the FedEx Corporation. As of Spring 2010, some stores and branding still show FedEx Kinko's. FedEx Office offers the same services that FedEx Kinko's Office and Print Center locations did previously, with some small exceptions. To ease customer confusion during the transition period, many stores have a large purple sign in the window that says "Kinko's Inside."

Prior to the acquisition by FedEx, most Kinko's stores were open 24 hours a day. After the acquisition, FedEx reduced the hours for many locations.

FedEx Office Video

A hilarious FedEx Commercial
0.58 min. | 4.81 user rating
For more hilarious commercials, go to www.cracker.co.za. Hilarious Fedex Cup commercial. Typical day at the office wishing that the boss wouldn't come in so that you can go off and play a round of golf instead of sitting at your desk all day.
0.62 min. | 4.94 user rating
at.fedex.com - With FedEx Office Print Online, you upload your document and we'll take care of the rest. Offering document printing and a variety of finishing and shipping options, FedEx Office Print Online will help you save time so that you can focus on growing your business.
0.53 min. | 4.83 user rating
at.fedex.com - At FedEx Office , we understand you can never have too much help. FedEx Office can help your small business with a wide variety of office services. Whether its printing, shipping, copying or creating custom business documents, FedEx Office has your small-business solution.
0.53 min. | 4.95 user rating
The new Moon office.
0.78 min. | 4.44 user rating
Obama goes postal at the Portsmouth Towhall Meeting: OBAMA 'UPS and FedEx are doing just fine. It's the Post Office that's always having problems
0.40 min. | 4.77 user rating
bit.ly - FedEx is a proud partner of frequent fliers. Let FedEx Office handle your printing, binding, packing and shipping so your travel days are stress-free.
0.52 min. | 4.91 user rating
short version
0.53 min. | 4.77 user rating
PostalAnnex+ offers a wide range of shipping and business services. You can compare shipping rates of UPS, FedEx, USPS and DHL. Need a box? We have a wide variety of white shipping boxes, kraft shipping boxes, bubble packaging, foam peanuts, bubble mailers and more. We have a notary public who can notarize your important papers. Other services include copy services, office supplies, passport photos, gift items including Webkinz and Ganz, greeting cards, private mailbox rental, freight shipping quotes for large items, key duplication, business cards, color copies and 4-color printing, document shredding, document scanning, rubber stamps, stationery, banner printing and signs, and more...at your local PostalAnnex+ store. For the PostalAnnex+ nearest you, visit www.postalannex.com. For instant online shipping price comparisons, visit http
1.02 min. | 0 user rating
FDNY Engine 1, which is housed with Hook and Ladder 24 on 31st Street and 7th Avenue, responds to a call of an unconscious person at the FedEx Office on 24th Street and 7th Avenue. The man was unhurt. Engine 1 is made by Seagrave. If you have any questions about the video, feel free to message me. Comments are welcome. The video was taken on July 13th, 2010.
2.18 min. | 5.0 user rating

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Policemen guard a FedEx office in Sanaa, Yemen - Source: Reuters - TVNZ Tweet this news
TVNZ--The other bomb was discovered hidden in a computer printer cartridge in a parcel at a -FedEx- Corp facility in Dubai. That package was brought in on a Qatar ... - Date : Sun, 31 Oct 2010 04:22:00 GMT+00:00
Ottawa's invite to courier business party must be in the mail - Globe and Mail Tweet this news
Globe and Mail--Gathered at Ottawa's tony Rideau Club for a private dinner were more than a dozen top executives of -FedEx- Corp., virtually the entire front -office- of Canada ... - Date : Sun, 07 Nov 2010 19:06:46 GMT+00:00
FedEx Trade Networks opens three new offices in Europe - Trading Markets (press release) Tweet this news
Trading Markets (press release)--The -office- in Rotterdam is the second -FedEx- Trade Networks -office- to open in The Netherlands. The company also has an -office- in Amsterdam, which serves as ... - Date : Wed, 04 Aug 2010 13:58:21 GMT+00:00
Sherra Wright's criminal attorney tells News Lorenzen Wright's ex-wife won't ... - New York Daily News Tweet this news
New York Daily News--A memorial service was held Wednesday at the -FedEx- Forum on Beale St. to honor Wright, whose bullet-riddled body was found in the woods of southeast Memphis ... - Date : Thu, 05 Aug 2010 08:33:08 GMT+00:00
Neil Armstrong Turns 80 Years Old (Video) - Associated Content Tweet this news
Associated Content---FedEx's- 2007 Super Bowl Commercial "-Office- on the Moon" is Out of This W... What company could make logistics work properly if we had businesses on the Moon ... - Date : Thu, 05 Aug 2010 11:56:17 GMT+00:00
NAR Pulse: This Week's Top Stories from the NATIONAL ASSOCIATION OF REALTORS® - RisMedia.com (press release) Tweet this news
RisMedia.com (press release)---...- including: discounts on shipping services from FedEx® and up to 20% on a variety of -FedEx Office- products and services such as copying and printing, ... - Date : Tue, 03 Aug 2010 20:33:10 GMT+00:00
Stop Moaning About "NET NEUTRALITY" -- Of Course ISPs Should Be Able To Charge ... - San Francisco Chronicle Tweet this news
San Francisco Chronicle--Imagine if the Post -Office- (or -FedEx-, or UPS, or DHL, or any trucking or transport company) were legally prohibited from charging more for delivering some ... - Date : Thu, 05 Aug 2010 14:46:16 GMT+00:00
Tips to keep scammers away from your money - KTVO Tweet this news
KTVO--What they will do is -FedEx- you more information to make it look more official. It does, the check looks official, the paperwork looks official, ... - Date : Wed, 04 Aug 2010 23:57:17 GMT+00:00
FedEx Pilot cited for public intoxication - WISH Tweet this news
WISH--Since she lives in Florida, the prosecutor's -office- says, it is uncertain if and when she will be back in Indiana. 24-Hour News 8 contacted -FedEx- about the ... - Date : Mon, 28 Jun 2010 17:15:56 GMT+00:00
Editorial: Stanton awaits vote - Memphis Commercial Appeal Tweet this news
Memphis Commercial Appeal--Stanton is currently an attorney for -FedEx-. He has spent most of his legal career in private practice or corporate law. Once confirmed, he will be following ... - Date : Tue, 29 Jun 2010 05:09:13 GMT+00:00



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